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Simsol's Support Center has Moved


Simsol Support is excited to introduce the new Simsol Support Center. The new Support Center provides all users of Simsol with free searchable guides and tutorials of various components of Simsol Products, a Community Forum and a place to submit tickets to our team. This portal will be updated continuously with self-help articles and solutions to trending issues users face. Check it out by going to simsolsoftware.freshdesk.com!



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January 2015 Database Downloads

Rob's Avatar

Rob

10 Jan, 2015 05:57 PM

Hello,
I was prompted last week to download the new database, but it is not showing up in my system or on my online profile. I click update but it says my pricing is up to date. Where do I find and download the new Jan 2015 database?

  1. Support Staff 1 Posted by Chris on 10 Jan, 2015 06:15 PM

    Chris's Avatar

    Rob,

    Thank you for contacting Simsol support. The January 2015 pricing data is not yet available as it is currently being tested for release. The update you're referring to is most likely the January tax data update which was pushed earlier this week.

    The pricing data should be available for update next week.

    Regards,
    Ron Murray
    Director of Support

  2. Chris closed this discussion on 12 Jan, 2015 02:45 PM.

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