Simsol Support has Moved

Simsol's Support Center has Moved


Simsol Support is excited to introduce the new Simsol Support Center. The new Support Center provides all users of Simsol with free searchable guides and tutorials of various components of Simsol Products, a Community Forum and a place to submit tickets to our team. This portal will be updated continuously with self-help articles and solutions to trending issues users face. Check it out by going to simsolsoftware.freshdesk.com!



Read our Blog Post

Simsol Follow-up for NACA

Marion Laney's Avatar

Marion Laney

23 Mar, 2018 09:19 PM

Hello, A time-sensitive request.
Trying to get an active demo install of Simsol for the Administrative
Strategies NFIP conference 3/26-29. Had traded an email with Mathis Mir but
never could coordinate schedules.
Can you help? Currently, Xact Level 2 Certified. And using Symbility.

THANK YOU!

  1. Support Staff 1 Posted by Chelsea on 23 Mar, 2018 09:27 PM

    Chelsea's Avatar

    Marion,

    Thank you for reaching out to Simsol! So sorry to hear about the scheduling conflicts, but I hope to help get you up and running.

    I've attached a PDF guide that will walk you through the entire process of creating a MySimsol account, all the way to activating your 30-day demo license.

    Also, we have a video series on Youtube that will assist you in getting started with Simsol.

    If you need any additional assistance with the installation or getting started process please let us know.

    Kind Regards,
    Chelsea Balderson
    Director of Support


    LEGAL: It is your responsibility to research the accuracy, completeness, and usefulness of all opinions, services, and other information found on these sites. Simsol assumes no responsibility or liability for any consequence resulting directly or indirectly any action or inaction you take based on or made in reliance on the information, services, or material on any of Simsol websites or resources.

  2. 2 Posted by Marion Laney on 23 Mar, 2018 09:31 PM

    Marion Laney's Avatar

    Chelsea,
    Thank you very much! I thought I had to go through a live person based on
    the NACA follow-up email.
    I am sure the instructions you included will take care of my immediate
    needs.
    Have a great weekend!
    Marion

  3. Support Staff 3 Posted by Chelsea on 23 Mar, 2018 09:32 PM

    Chelsea's Avatar

    Marion,

    You're welcome! Let us know if you have any trouble.

    Enjoy your weekend,
    Chelsea Balderson
    Director of Support


    LEGAL: It is your responsibility to research the accuracy, completeness, and usefulness of all opinions, services, and other information found on these sites. Simsol assumes no responsibility or liability for any consequence resulting directly or indirectly any action or inaction you take based on or made in reliance on the information, services, or material on any of Simsol websites or resources.

  4. Chelsea closed this discussion on 23 Mar, 2018 09:32 PM.

  5. Marion Laney re-opened this discussion on 23 Mar, 2018 09:46 PM

  6. 4 Posted by Marion Laney on 23 Mar, 2018 09:46 PM

    Marion Laney's Avatar

    All good, installed and running Simsol.
    Thank you!!

    Marion

  7. System closed this discussion on 30 Mar, 2018 09:50 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac