Simsol Support has Moved

Simsol's Support Center has Moved

Simsol Support is excited to introduce the new Simsol Support Center. The new Support Center provides all users of Simsol with free searchable guides and tutorials of various components of Simsol Products, a Community Forum and a place to submit tickets to our team. This portal will be updated continuously with self-help articles and solutions to trending issues users face. Check it out by going to!

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Questions for Simsol Support

If you have a question about a specific feature or function within the Simsol program, ask it here. Don't forget to check out our knowledge base and useful guides and videos.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
Gary Clark's Avatar

How to Use the Clipboard App

resolved 1 25 Jun, 2018 01:02 PM by Chelsea
Hernan Dominguez's Avatar

I can't check 'Use Coverage Information' so my coverages aren't showing

resolved 1 12 Jun, 2018 12:39 AM by Chelsea
Scott's Avatar

Warehouse Notification Settings

resolved 1 18 May, 2018 05:06 PM by Chelsea
Steve Williams's Avatar

Getting Started with Claimswire

resolved 1 17 May, 2018 02:52 PM by Doug
Donald Martin's Avatar

My newly entered deductible won't show on print out

resolved 1 12 Apr, 2018 12:50 PM by Patrick
Daren Winebrenner's Avatar

Is there a way to save pricing or costs on items so they stick?

resolved 2 04 Apr, 2018 06:13 PM by Daren Winebrenner
Mark's Avatar

O&P Trade Exclusions no longer populating

resolved 1 03 Apr, 2018 04:54 PM by Doug
David Mitchell's Avatar

Error Uploading to Claimswire

resolved 3 02 Apr, 2018 02:17 PM by Chelsea
Marion Laney's Avatar

Simsol Follow-up for NACA

resolved 4 23 Mar, 2018 09:46 PM by Marion Laney
Andy's Avatar

Non-RC Items Bold on Print-Outs

resolved 1 20 Mar, 2018 08:33 PM by Chelsea
Christie Wright's Avatar

Archiving and Creating Supplements

resolved 2 14 Feb, 2018 02:05 AM by Kiki Wright
Jim Seeland's Avatar

Closed / Unpaid Files Report

resolved 2 12 Feb, 2018 03:13 PM by Jim Seeland
Sara Ochs's Avatar

How to combine two estimates with different database

resolved 2 29 Dec, 2017 08:53 PM by Sara Ochs
MARTIN's Avatar

Markup Adjustments to Entire Estimate and/or Database

resolved 3 11 Dec, 2017 08:49 PM by Chelsea
claimranger's Avatar

Can you shorten the list of Database Items shown in the Scope screen?

resolved 2 08 Dec, 2017 10:30 PM by claimranger
claimranger's Avatar

Global depreciation

resolved 1 08 Dec, 2017 08:21 PM by Chelsea

Upper & Lower Perimeters not matching

resolved 1 06 Dec, 2017 07:02 PM by Chelsea
Nathan's Avatar

Final XML without creating a Final Report

resolved 5 28 Nov, 2017 03:52 PM by Chelsea
Desiree's Avatar

Learning how to create my first estimate

resolved 1 27 Nov, 2017 03:38 PM by Doug
Zarko (Zack) Starcevic's Avatar

Photos importing sideways

resolved 1 26 Nov, 2017 06:21 PM by Chelsea
William F. Brunt, Jr.'s Avatar

Improper Spacing in Estimate Print Outs

resolved 1 22 Nov, 2017 02:20 PM by Chelsea
Buddyhart's Avatar

Copying photos to a companion claim

resolved 1 16 Nov, 2017 11:30 PM by Chelsea
Mark O'Rourke's Avatar

Area Component

resolved 1 10 Nov, 2017 09:19 PM by Chelsea
Tracey Lumpkin's Avatar

Question about user adjustment in dimensions

resolved 1 10 Nov, 2017 02:04 PM by Chelsea
Brian Morton's Avatar

Why is my "Include in Sales tax" line greyed out?

resolved 1 04 Nov, 2017 11:59 PM by Chelsea
Dominic's Avatar

Mirroring Areas in Sketch

resolved 1 01 Nov, 2017 07:07 PM by Chelsea
Malcolm Teague's Avatar

Screen locked onto the VSS screen.

resolved 2 30 Oct, 2017 06:56 PM by malcolm.teague
Vada Huffman's Avatar

Backing up Simsol

resolved 1 20 Oct, 2017 09:31 PM by Chelsea
Ronnie Medlock's Avatar

When I try to Archive an SFZ file it only goes to 43-47% then crashes

resolved 5 18 Oct, 2017 03:10 AM by Ronnie Medlock
Clint's Avatar

How to remove the NFIP Disclaimer on Estimates?

resolved 2 09 Oct, 2017 06:30 PM by Clint Miller