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Having Issues with Print Group Templates After Upgrading to 7

Devin's Avatar

Devin

30 Jun, 2016 04:38 PM

When we print using our print templates - the print template is setup to print narrative, POL, final report, building estimate, APS, contents and photos. It prints everything fine except it puts two building estimates in and no contents estimate in the PDF.

And today it printed to the PDF everything fine except it printed the content estimate and no aps estimate. When pulling the print template in, it said "List out of bounds" and did not include the photos.

The print templates have worked flawlessly for years, This is causing a lot of confusion printing the wrong items when the template is correct.

Thanks for your Help!

Devin

  1. 1 Posted by Craig on 30 Jun, 2016 05:39 PM

    Craig's Avatar

    Devin,

    Thank you for contacting Simsol Support. If you are having an issue with a print group template not being restored properly you may have to resave this template.

    To resolve this issue simply select your print group template and "Restore" said template. If the inappropriate items are being pulled into your print template you will want to make the changes necessary at this point. Once your print items have been adjusted and appear correctly in your "Selected Print Items" list simply select your print template and click "Store" to overwrite the corrupted template.

    Once you have resaved this template it should once again begin pulling in the correct items into your print screen.

    Regards,
    Craig V.
    Tech Support


    IT IS YOUR RESPONSIBILITY TO RESEARCH THE ACCURACY, COMPLETENESS AND USEFULNESS OF ALL OPINIONS, SERVICES, AND OTHER INFORMATION FOUND ON THESE SITES. SIMSOL ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY CONSEQUENCE RESULTING DIRECTLY OR INDIRECTLY FOR ANY ACTION OR INACTION YOU TAKE BASED ON OR MADE IN RELIANCE ON THE INFORMATION, SERVICES, OR MATERIAL ON ANY OF SIMSOL WEBSITES OR RESOURCES.

  2. Chris closed this discussion on 04 Jul, 2016 03:04 PM.

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