Error "Safari Cannot Download" When Attempting to Install Simsol

Rob Stone's Avatar

Rob Stone

08 Oct, 2016 03:13 AM

When trying to install the demo it says safari cannot download. What can I do to make this work?

  1. Support Staff 1 Posted by Chris on 08 Oct, 2016 12:26 PM

    Chris's Avatar

    Rob,

    Thank you for contacting Simsol Support. Unfortunately our offices have been closed due to Hurricane Matthew.

    In addition, our normal office hours are 9:00am to 5:30pm, Monday through Friday, including online support.

    As for your demo installation issue, you state you're running Safari, are you doing so on a Mac? If this is the case you should be aware that Simsol is only compatible with the Windows operating system.

    If this is not the case, could you possibly supply a screenshot of the error for review?

    Regards,
    Ron Murray
    Director of Support


    IT IS YOUR RESPONSIBILITY TO RESEARCH THE ACCURACY, COMPLETENESS AND USEFULNESS OF ALL OPINIONS, SERVICES, AND OTHER INFORMATION FOUND ON THESE SITES. SIMSOL ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY CONSEQUENCE RESULTING DIRECTLY OR INDIRECTLY FOR ANY ACTION OR INACTION YOU TAKE BASED ON OR MADE IN RELIANCE ON THE INFORMATION, SERVICES, OR MATERIAL ON ANY OF SIMSOL WEBSITES OR RESOURCES.

  2. Chris closed this discussion on 12 Oct, 2016 06:32 PM.

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