Simsol Support has Moved

Simsol's Support Center has Moved

Simsol Support is excited to introduce the new Simsol Support Center. The new Support Center provides all users of Simsol with free searchable guides and tutorials of various components of Simsol Products, a Community Forum and a place to submit tickets to our team. This portal will be updated continuously with self-help articles and solutions to trending issues users face. Check it out by going to!

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Problems, Error Messages & Bugs

Found a bug in Simsol? Getting an error message or something not working correctly? Let us know.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
Bill Pole's Avatar

Error Message "ZFORMGRP.DB Table Does Not Exist" After Upgrade to 7.0

resolved 1 29 Jun, 2016 04:09 PM by Chris
Byron Mccall's Avatar

Error Message When Attempting to Run Simsol 7 Installation

resolved 1 22 Jun, 2016 01:10 PM by Chelsea
Shawn Desilets's Avatar

Not Able to Access Forms After Updating Simsol 7

resolved 1 22 Jun, 2016 01:00 PM by Patrick
Cyrus Wood's Avatar

Error Message "Data Does Not Exist..." When Accessing Forms After Upgrade to 7.0

resolved 3 21 Jun, 2016 01:09 PM by Chris
Randall Freeman's Avatar

Upgrading Network from Simsol 6 to Simsol 7 - Issues

resolved 2 20 Jun, 2016 01:05 PM by Randall Freeman
mario dimondo's Avatar

Having Trouble Downloading Claims From ClaimsWire

resolved 3 09 Jun, 2016 01:47 PM by Chelsea
Justin Lavertue's Avatar

Simsol Crashing When Attempting to Unarchive Large SFZ File

resolved 2 08 Jun, 2016 01:41 PM by Chelsea
Robert Atkins's Avatar

"Index is Out of Date" Error After Forced Shutdown

resolved 1 22 May, 2016 12:16 AM by Chris
Petrina Cranfill's Avatar

Error "Directory in Use By Earlier Version of Paradox"

resolved 1 01 May, 2016 06:17 PM by Chris
adjusterjacky's Avatar

Error "Not A Valid Integer" When Working w\Digital Photos

resolved 1 01 May, 2016 12:54 AM by Chris
Leo Stillmock's Avatar

Simsol Update Utility Missing

resolved 8 30 Apr, 2016 06:31 PM by leo.stillmock
Ian Reister's Avatar

"The Signature of This Program is Corrupt of Invalid" Message When Downloading Simsol

resolved 4 24 Apr, 2016 01:51 AM by Chris
Patrick's Avatar

Cathedral Ceilings w\Wall Openings Calculates Wall Paneling Incorrectly

resolved 6 18 Apr, 2016 02:15 PM by Chris
adamreister1's Avatar

Possibly Experiencing Issues w\Macros?

resolved 1 11 Apr, 2016 12:58 AM by Chris
Starrett Merchant's Avatar

Program Says Expired w\Newly Purchased Three-Month License

resolved 1 01 Apr, 2016 12:43 PM by Chris
Ross McClain's Avatar

Last Digit of FIRM Date Cutting Off on NFIP Prelim Reports

resolved 4 22 Mar, 2016 10:09 PM by Chris
Kolby 's Avatar

Dowloading and Updating New 7.0

resolved 9 19 Mar, 2016 03:37 AM by Chris
Preston's Avatar

Receiving an Unauthorized Error When Trying to Access ClaimsWire

resolved 1 16 Mar, 2016 02:02 AM by Chris
Mark Campanella's Avatar

Claim Set-up Wizard Issue

resolved 4 27 Feb, 2016 01:10 PM by Chris
Bradley Stephens's Avatar

Error "Directory Does Not Exist" When Attempting to Open Simsol

resolved 1 01 Dec, 2015 03:18 PM by Chris
Kenneth Havens's Avatar

Simsol Error Message After Performing System Restore

resolved 9 27 Oct, 2015 02:37 PM by Chris
Doug Fields's Avatar

Error When Deleting Files "File is in Use by Another User"

resolved 3 30 Sep, 2015 07:20 PM by Chris
David Goodwin's Avatar

Problems Uploading\Downloading to ClaimsWire After Switching ISP's

resolved 7 14 Aug, 2015 05:53 PM by Diane
David Goodwin's Avatar

Diags.DB Error When Sending a Packet to ClaimsWire Upload Utility

resolved 3 30 Jul, 2015 08:32 PM by Chelsea
Robert Moylen's Avatar

Having Trouble Installing Simsol on Our Computer

resolved 2 09 Jul, 2015 12:53 PM by Diane
ross's Avatar

"Could Not Set BDE Private Directory..." Error on Startup

resolved 1 24 Jun, 2015 04:42 PM by Chris
gdpontes61's Avatar

Contents Inventory Will Not Print or Preview After Update

resolved 1 13 Jun, 2015 03:31 PM by Chris
Jeff Finch's Avatar

Contents Estimates Not Printing After Upgrade to

resolved 2 12 Jun, 2015 06:05 PM by Chris
Sandi Victoriano's Avatar

Latest Update Now Printing Line Items With Added Spacing

resolved 2 12 Jun, 2015 06:03 PM by Chris
John-Mark Arthur's Avatar

Image.db .VAL File is Out of Date Error Message

resolved 1 10 Jun, 2015 06:29 PM by Chris