Simsol Support has Moved

Simsol's Support Center has Moved

Simsol Support is excited to introduce the new Simsol Support Center. The new Support Center provides all users of Simsol with free searchable guides and tutorials of various components of Simsol Products, a Community Forum and a place to submit tickets to our team. This portal will be updated continuously with self-help articles and solutions to trending issues users face. Check it out by going to!

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di murr's Avatar

di murr

02 Oct, 2012 04:46 PM


I am very busy much of the day talking to insureds on my phone, often times I find myself needing to ask support a question but don't have the time to call up and ask. It would be very convenient if you guys offered some sort of online chat tool that I could simply log on and talk to you guys through. 

Thank you, 

  1. 1 Posted by Diane on 02 Oct, 2012 05:55 PM

    Diane's Avatar


    Thank you for your suggestion. We are actually exploring an online chat tool that we can implement into our support functions. This will allow us to be more available to our users.

    I hope this answers your question. If you have any more suggestions, please feel free to send them our way!

    Thank you,

  2. Diane closed this discussion on 04 Jan, 2013 08:03 PM.

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